In NetSuite how to attach a contact to a customer....
# ask-stanley-ai
v
In NetSuite how to attach a contact to a customer..
c
AI generated answer (using internal Slack threads):
In NetSuite, you can attach a contact to a customer by using the
Relationships tab
on the contact record. This allows you to associate one contact with multiple customers. Here are the steps: 1. Navigate to the contact record you want to associate with a customer. 2. Click on the
Relationships tab
. 3. In the
Relationships tab
, you can add the customer you want to associate with the contact. Please note that the primary
Company
field on the contact record does not change when you add or remove a contact from the
Relationships tab
. This means you can have one contact record related to multiple companies. Also, when a case is created from an online case form, NetSuite determines the customer to associate with the case based on the email address of an existing contact and if the contact has a customer association. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.854950964
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.851592779
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.844103456
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