When is the system generated refunds payable accou...
# ask-stanley-ai
k
When is the system generated refunds payable account used?
c
AI generated answer (using internal Slack threads):
The system generated Refunds Payable account is used when processing refund transactions in NetSuite. When a cash sale is refunded, the account set on the cash sale is transferred to the refund. However, if you want to change the account for all refunds, you can do this via a workflow. Here's a basic workflow logic you can follow: After record submit > Set field Value > Account Field > Select the Default account for the Cash refund. This workflow will set a default account on cash refunds transactions. Please note that the Payment Method on the Refund transaction may also set the Account. You might want to consider creating a Refund Payment Method if necessary. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.820223093
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.81385988
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.811726
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