after adding a role I'm unable to see the role whe...
# ask-stanley-ai
s
after adding a role I'm unable to see the role when I log in
c
AI generated answer (using internal Slack threads):
****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** If you have added a new role and you are unable to see it when you log in, there could be a few reasons for this: 1. Role Assignment: Ensure that the role has been correctly assigned to your user. You can verify this by navigating to your user record and checking the roles tab. 2. SSO Settings: If you are using SAML/SSO, check to see if the role you created has the same SSO settings as your other roles. If SAML is selected in the role's permissions, and you are not using SAML for login, you may not see the role. 3. Subsidiary Permissions: Check the subsidiary permissions of the role to ensure they align with your employee record's subsidiary. If the role is restricted to a specific subsidiary that your user does not have access to, you will not see the role. 4. Role Access: If the role does not have the necessary permissions, you may not be able to see it. You can compare the permissions of the new role with those of a role that you can see to identify any missing permissions. Remember to log out and log back in after making any changes, as role changes may not take effect until the next login session.
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.8449229
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.844590306
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.84028244
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