https://netsuiteprofessionals.com logo
Join Slack
Powered by
Does anyone recognize this email message all our N...
# general
a
Does anyone recognize this email message all our NetSuite Admins get every morning?
Copy code
Expense report expenses were created and are ready for importing.

Expense report expenses were created and are ready for importing.

Your expenses have been imported. However, some expenses could not be processed.

Using the Administrator role, go to Setup > Company > Bulk Processing Status List to open the Process Status page and view the status and history of all the bulk processing jobs in your account.
Click the error count to see a detailed message. Based on the type of error, you can investigate a problem and solve the cause of an issue.
You will receive a new error e-mail notification if the error hasn't been solved.
<https://REDACTED.app.netsuite.com/app/accounting/bulkprocessing/bulkprocessingstatuslist.nl>
They've asked me to turn it off but I don't know where to find it. We don't have any suiteapps or suitebundles with the substring "expens" in their name. The URL at the end leads me to believe that it's a built-in process or something provided by the NetSuite company itself, so it should have a configuration setting or something but I can't find it.
s
Try email preferences page
a
There's nothing related to this on that page or the users' Set Preference page, either.
The email doesn't say what KIND of error it is or what caused it. The Bulk Processing Status List leads to a bunch of Unexpected Errors. They're all about one user though. That user has Name on Card set up for Corporate Card subtab, but the AMEX Integration is set up to use Employee IDs instead, so it shouldn't care whether the Name on Card matches the Integration's "Card Member Embossed Name", should it? I wonder if it's just a matter of the employee ID not matching. They say the expenses are processing just fine though, so now I really don't know what's going on.
5 Views
Open in Slack
PreviousNext
Powered by