I have a non-inventory item with a deferred revenue account assigned, but cash sales are booking to the income account. Why would this be? "Direct Revenue Posting" = FALSE on the item record. I am not using Sales Orders, I am using Cash Sales only.

AI generated answer (using internal Slack threads):

Based on the conversations, it seems that the issue you're experiencing might be due to the way your items and revenue recognition rules are set up in NetSuite. In NetSuite, Sales Orders are non-posting transactions, meaning they do not have an immediate impact on your accounts. The accounting impact occurs when an Invoice or Cash Sale is created from the Sales Order. If you're using Advanced Revenue Management (ARM), the revenue recognition process is separated from the billing process. This means that even if you have a deferred revenue account assigned to a non-inventory item, the revenue might not be recognized until an Invoice or Cash Sale is created. The "Direct Revenue Posting" field on the item record is used to recognize revenue immediately upon billing. However, since you have this set to FALSE, it means that revenue is not recognized immediately upon billing. If you want to recognize revenue upon the creation of a Sales Order, you might need to adjust your revenue recognition rules. You could set up your items to recognize revenue on billing, and then create a Sales Order and an Invoice. Also, you might want to check if your transaction fees "items" have a deferred account assigned. If they do, they will be pulled into any transaction that has a G/L impact in an account type of deferred. Please note that this is a general explanation based on the information provided in the conversations and might not fully address your specific situation. You might need to adjust your settings or processes in NetSuite to achieve the desired outcome. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******