Trying to close an expense report through a csv import but I'm getting the message that "Invalid account reference key for subsidiary" despite the account belonging to the subsidiary that the expense reports are sitting in.

AI generated answer (using internal Slack threads):

Based on the conversations, the error message "Invalid account reference key for subsidiary" typically occurs when the system cannot reference the account or subsidiary you're trying to update. This could be due to several reasons: 1. The account or subsidiary is inactive. 2. The role you're using doesn't have access to the account or subsidiary. 3. The reference key doesn't exist. 4. The account doesn't belong to the subsidiary you're trying to update. Here are some steps you can take to resolve this issue: 1. Check if the account and subsidiary are active. 2. Ensure the role you're using has access to the account and subsidiary. 3. Verify the reference key exists. 4. Make sure the account belongs to the subsidiary you're trying to update. When updating transactions based on the name, the name must be the full string (i.e., parent : child). If not, the upload will fail. It's recommended to always use the internal ID as it's easier to put together and maintain the upload files. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******