how to add image upload field to external custom form

AI generated answer (using internal Slack threads):

To add an image upload field to an external custom form in NetSuite, you can modify the online case form to allow a customer to upload an image file when they submit their request. Here are the steps: 1. When editing the form fields in NetSuite, add a "File" field. If you encounter an error stating the "NLFILE" field is missing, it means you are using a custom template attached to the form. 2. Make sure the

<NLFILE>

CRMSDK tag is in the template and the corresponding field File is selected on the form. 3. To insert the

<NLFILE>

CRMSDK tag, you will need to open the template. You should be able to find this under File Cabinet > Templates folder and you should also be able to open this template from within the form. 4. Within this template, you will have to add the tag. You can refer to the NetSuite help center for more information on how to add the tag: https://tstdrv2274116.app.netsuite.com/app/help/helpcenter.nl?fid=section_N2429943.html 5. After adding this tag in the template, make sure you select the FILE field in the form itself. Please note that this solution assumes you are using a custom HTML form. If you are using a different type of form, the steps may vary. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******