Jacob D
02/19/2025, 7:46 PMCeligo AI
02/19/2025, 7:46 PMAI generated answer (using internal Slack threads):To log in to the web store as a specific customer, you need to ensure that the customer has been given access to the "Customer Center" role in NetSuite. Here are the steps to do this: 1. Update the customer in NetSuite and assign them the "Customer Center" role. 2. Make sure the role is active and not inactive. 3. The customer should then be able to log in using the company-specific URL, which is in the format:
https://(ACCOUNTNUMBER).<http://app.netsuite.com|app.netsuite.com>
Please note that the customer URL is different from the standard URL.
If you're trying to implement a single sign-on solution where customers don't have to log in twice (for example, if you're using an iFrame to display the NetSuite Customer Center in another platform like Shopify), you might need to use an API or a Suitelet to bypass the NetSuite login. However, this would require custom development and is beyond the scope of this response.
******
Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
02/19/2025, 7:46 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.812360704
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.809243143
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.799153805
Celigo AI
02/19/2025, 7:46 PM