I have an estimate import, but it keeps erroring o...
# ask-stanley-ai
f
I have an estimate import, but it keeps erroring on "Please specify a discount item for this customer" i am not requiring a discount item on this form though.
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AI generated answer (using internal Slack threads):
It seems like you're encountering an error because the system is expecting a discount item for the customer, even though you're not requiring one in your form. This could be due to a setting in your customer record or in your sales order form. In NetSuite, you can specify a default discount item for a customer in the customer record. If this is set, the system will expect a discount item whenever a sales order is created for this customer. Check the customer record to see if a default discount item is set and remove it if it's not needed. Alternatively, the sales order form you're using might be set up to require a discount item. Check the form customization settings to see if this is the case. If it is, you can either change the form settings or use a different form that doesn't require a discount item. If neither of these solutions work, it might be a good idea to check your import data and make sure there are no fields that are incorrectly mapped to a discount item field. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835914314
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.829622746
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.825792909
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