Bhawna sharma
02/19/2025, 5:23 PMCeligo AI
02/19/2025, 5:23 PMAI generated answer (using internal Slack threads):Based on the conversations provided, here are the answers to the issues raised: 1. For the warning "The line total amount is not equal to the item price times the quantity. Is this correct?", this might occur if you're specifying all 3 values (quantity, rate, amount) and there are rounding issues. It is recommended to only specify quantity and rate and let NetSuite calculate the amount. 2. Regarding the issue with the purchase order and the "QUANTITY ON ORDER" field, it seems like you are dealing with a drop ship item. The "Quantity On Order" does not represent quantity that you will not receive. For drop ship items, the purchase order does not affect the item being called to be produced or ordered. You can refer to the NetSuite help center for more information on this. 3. If you are getting an alert that "customer balance of 26000 exceeds the credit limit 25000" when trying to create a sales order, you can disable this alert by going to Setup Accounting > Stay in General tab and then ignore the alert. However, as it's just an alert, you can click OK and ignore it and proceed with the sales order anyway. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
02/19/2025, 5:23 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.859644
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.857280374
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.854999
Celigo AI
02/19/2025, 5:23 PM