Adam Weaver
02/18/2025, 7:53 PMCeligo AI
02/18/2025, 7:53 PMAI generated answer (using internal Slack threads):It seems like the issue you're facing is related to the visibility of items in the Customer Center. In NetSuite, the visibility of items in the Customer Center is controlled by the 'Display in Web Site' checkbox on the item record. If this box is not checked, the item will not be visible in the Customer Center. Here are the steps to make an item visible in the Customer Center: 1. Navigate to the item record that you want to make visible. 2. On the item record, go to the 'Web Store' subtab. 3. Check the 'Display in Web Site' checkbox. 4. Save the changes. If you're using a saved search to display items, make sure that the saved search is set to 'Run Unrestricted'. This will allow the saved search to bypass role restrictions and display the results in the Customer Center. If you're still facing issues, it might be due to the item's availability or the customer's permissions. Make sure that the item is available for sale and that the customer has the necessary permissions to view and purchase the item. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
02/18/2025, 7:54 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.814505875
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.812809169
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.803642571
Celigo AI
02/18/2025, 7:54 PM