Adam Weaver
02/18/2025, 7:21 PMCeligo AI
02/18/2025, 7:21 PMAI generated answer (using internal Slack threads):The issue you're experiencing with the Customer Center role not showing any items to choose from for a new sales order, only discounts, could be due to a few reasons: 1. Item Availability: Ensure that the items are available and not restricted for the customers. You can check this by going to the item record and checking the 'Web Store' tab. Make sure the item is available for sale on the web. 2. Role Permissions: The Customer Center role has limited permissions. It might not have the necessary permissions to view or select items. You can check and modify the permissions of the role by navigating to Setup > Users/Roles > Manage Roles > Edit Customer Center role. However, please note that the Customer Center role is locked to what permissions it has and no new ones can be added. 3. Item Visibility: The items might not be visible due to the settings in your web site setup. You can check this by going to Setup > SuiteCommerce Advanced > Set Up Web Site. Make sure the items are marked as visible. 4. Form Used: The form used to create the sales order in the Customer Center might not have the items field. Check the form used and ensure it has all the necessary fields. Remember to test these changes in a sandbox environment before applying them to your live environment. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
02/18/2025, 7:21 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.829627633
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.82932204
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.827423394
Celigo AI
02/18/2025, 7:21 PM