Anyone else having strange issues after update? We...
# general
t
Anyone else having strange issues after update? We can't send purchase orders or print packing lists. We could fine on Friday before the update
j
We are unable to copy text from generated PDFS. It copies random characters rather than what the text shows. Are you receiving any errors when attempting to email or print?
t
Nope, just contact support. It worked on mine but not another persons. Once I updated to the most recent chrome it stopped working.
m
Copy/Paste from PDFs that generates bad or random characters is usually a font issue.
Wonder if they updated the font used.
j
That's what I am thinking. This happened to us on 2 different NetSuite accounts, both Prod and Sandbox for each
m
Damn. That sucks. I only know about this because a company used custom fonts on their PO PDF's and their vendors complained that copy/paste generated bad data. I had to revert all to original NS fonts.
j
I tried using a custom font but with NotoSans as that should be system default and it would not work properly, just came out as Arial
I just noticed something. It works fine on Edge and Firefox, but not Chrome or Chromium alternatives (Brave, etc.)
t
Mine worked in Chrome, and then I updated and it stopped working
j
Must be a latest version of chrome issue
t
It is the newest version of CHrome
Yup