Steven Craig
02/14/2025, 9:19 PMCeligo AI
02/14/2025, 9:19 PMAI generated answer (using internal Slack threads):When transforming a sales order to an invoice, the
createdfrom
field on the invoice record is automatically set to link it to the sales order. However, certain changes to the invoice can cause this link to be removed upon saving the invoice. These changes include:
1. Changing the customer: The createdfrom
link is based on the customer associated with the sales order. If the customer on the invoice is changed, the link to the sales order is broken.
2. Modifying line items: Removing line items from the invoice and adding them back can also break the createdfrom
link. This is because the link is also based on the items in the sales order. If the items on the invoice do not match those on the sales order, the link is removed.
To prevent this from happening, you can restrict users from making these changes to invoices. For example, you could disable the ability to change the customer or line items on invoices. Alternatively, you could use a checkbox on your sales order to allow users to create the invoice via a record transform, and then not let them actually have edit rights to invoices.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
02/14/2025, 9:20 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835869133
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835401416
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.834804535
Celigo AI
02/14/2025, 9:20 PM