why do I get completely different usage information in from the Service Tier dashboard and the View Billing Information panels

AI generated answer (using internal Slack threads):

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** The discrepancy between the usage information in the Service Tier dashboard and the View Billing Information panels in NetSuite could be due to several reasons. Firstly, the Service Tier dashboard and the View Billing Information panels may not be updated at the same time, leading to differences in the displayed data. Secondly, the two panels may be calculating usage differently. For example, the Service Tier dashboard might be showing the total usage including both file storage and record storage, while the View Billing Information panel might be showing only the record storage usage. Lastly, there could be a delay in the update of the data in one of the panels. For example, if a large number of records were recently deleted, the Service Tier dashboard might reflect this change immediately, while the View Billing Information panel might take some time to update. To get a better understanding of your data usage, you can check the NetSuite Account Center, which provides a more detailed breakdown. However, please note that even this might not provide a complete picture, as some data usage might be due to third-party bundles or SuiteApps creating and not deleting records. Remember, it's always a good practice to regularly monitor your data usage and clean up unnecessary records to avoid additional charges.