When sending an email from a case, the Sender Address defaults to the address on the Case Profile. Can I change it so it defaults to the current user?

AI generated answer (using internal Slack threads):

In NetSuite, the sender address when sending an email from a case defaults to the address on the Case Profile. However, you can change it to default to the current user's email address, but this would require scripting or using a workflow. When sending an email via a script or a workflow, you have the ability to override the sender's email address. This means you can set it to the current user's email address instead of the default Case Profile address. Please note that this is not possible with standard email templates, except for marketing templates. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******