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NetSuite Professionals

I have a mailbox that was historically linked to an authenticator app for an employee that is no longer employed. I have successfully changed the password for that account but I can't figure out how to reset the authenticator. Does anyone know how to do that?

&gt;*AI generated answer (using internal Slack threads):*
Based on the conversations, it seems that you can reset the authenticator for a user account in NetSuite by going to Setup &gt; Users/Roles &gt; User Access Reset Tool. This will allow you to reset the 2FA settings for the account. 

Please note that users can also reset their own 2FA settings from the settings portlet on their dashboard. 

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Disclaimer:

This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
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&gt;*Slack thread 1:* <https://netsuiteprofessionals.slack.com/archives/C29J1BPM3/p1716474868990639|here> (available only if the original thread was posted in the last 90 days)
&gt;*Similarity score:* 0.815340102

&gt;*Slack thread 2:* <https://netsuiteprofessionals.slack.com/archives/C298P0BCK/p1571674660112500|here> (available only if the original thread was posted in the last 90 days)
&gt;*Similarity score:* 0.812964737

&gt;*Slack thread 3:* <https://netsuiteprofessionals.slack.com/archives/C298P0BCK/p1678380694878179|here> (available only if the original thread was posted in the last 90 days)
&gt;*Similarity score:* 0.811818063



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