Irina Mitrova
02/13/2025, 3:29 PMCeligo AI
02/13/2025, 3:29 PMAI generated answer (using internal Slack threads):The recipient of the email sent from the "email" action in an invoice is typically the customer's billing contact. If the billing contact is not available, the system should send the email to the customer's email. This is usually achieved through a combination of workflow and SuiteScript. However, the sender of the email needs to be an entity within the system, typically an employee. If you want the email to be sent from a static billing address or a different email address, you might need to create a dummy employee record for this purpose. Please note that changing the 'From' email address in the system preferences would affect all emails sent from that person via the system. There are also bundles available that can suppress the native email and send to other emails specified in custom fields, which could potentially be used to update the 'From' email address on the send email action. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
02/13/2025, 3:30 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.860180318
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.856125712
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.842468381
Celigo AI
02/13/2025, 3:30 PM