when opening sales order from customer center i receive this error This transaction cannot be displayed. Please contact us for details on this transaction

AI generated answer (using internal Slack threads):

Based on the conversations, the error you're encountering when trying to open a sales order from the customer center - "This transaction cannot be displayed. Please contact us for details on this transaction" - seems to be a permission issue. Even though you've mentioned that the role has maximum permissions, there are a few things you might want to check: 1. Ensure that the sales orders are created using an internal form that the role has access to. If the form is not available in the list of permissions, this could be causing the issue. 2. Check if the sales order links to any custom fields or tables. NetSuite is strict about what standard records can be displayed through the centers, and if the role doesn't have permission to access these custom fields or tables, it could result in this error. 3. Make sure you're logging in as the correct customer. Only the customer-user can view their own invoices. 4. Check your preferences for "Use Classic Interface". Some users have reported issues with viewing transactions in the customer center when this setting is not enabled. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******