Lorenzo
02/12/2025, 5:07 PMCeligo AI
02/12/2025, 5:07 PMAI generated answer (using internal Slack threads):In order to retrigger open sales orders with an item that no longer requires fulfillment, you would need to edit the sales order. Here are the steps: 1. Open the sales order that contains the item. 2. Copy the line with that item on the sales order. This will create a new line with the updated item configuration. 3. Delete the old item line that required fulfillment. 4. Save the sales order. After these steps, the sales order should reflect the new item configuration and no longer require fulfillment. Please note that if you need to change the customer on an item fulfillment, you would have to delete the item fulfillment, change the customer on the sales order, and redo the item fulfillment. Unfortunately, changes to the sales order do not cascade to related documents. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
02/12/2025, 5:07 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.800615966
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.797428071
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.795886099
Celigo AI
02/12/2025, 5:07 PM