Ryan Longenecker
02/11/2025, 6:07 AMCeligo AI
02/11/2025, 6:07 AMAI generated answer (using internal Slack threads):An invoice commission might not show up in the authorize employee commissions section for several reasons: 1. Commission Plan Configuration: The commission plan might not be set up correctly. The commission plan should be based on collections if you pay on collections. The Incentive Compensation (IC) module, also known as the commissions module, is quite rigid and requires the plan to be based on the same criteria as the payment. 2. Sales Rep Contributions: The system considers the sales rep contributions when calculating commission. If the sales rep contributions declared on the customer record are not correctly set, it might affect the commission calculation. 3. Transaction Type: The commission schedules/plans are based on transaction type and other data. If the transaction type of the invoice does not match the criteria set in the commission plan, the commission might not show up. 4. Active Status of Vendors: If the vendors associated with the invoice are not active or do not have any expenses posted, the commission might not show up. Please review these factors and adjust as necessary to ensure the invoice commission shows up in the authorize employee commissions section. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
02/11/2025, 6:07 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.825118363
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.809152544
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.808331251
Celigo AI
02/11/2025, 6:07 AM