NS AdminA
02/10/2025, 5:09 PMCeligo AI
02/10/2025, 5:09 PMAI generated answer (using internal Slack threads):The sandbox refresh count value comes from the provision set for your account. This means that your account will have a specific number of refreshes based on the provision. This count can be viewed by navigating to Setup > Company > View Billing Information > Component Usage, where the component will be marked with
Sandbox Refreshes Count
.
As for whether this number resets with account renewal, it is not explicitly stated in the conversations. However, one user mentioned that they think it resets on contract renewal, but they were not 100% sure. Another user mentioned that typically for a 3-year deal, you'd see 36 sandbox refreshes, implying an assumption of 1 refresh per month.
If the Sandbox Refreshes Count is used up, the system will prompt "You have no refreshes remaining" when the next refresh is requested. In such a case, you would need to contact your Account Manager to purchase additional refreshes.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
02/10/2025, 5:10 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.861540079
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.851822
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.848629534
Celigo AI
02/10/2025, 5:10 PM