Si Hobbs
02/10/2025, 2:44 AMCeligo AI
02/10/2025, 2:44 AMAI generated answer (using internal Slack threads):The issue with the kit item on the sales order that you can't fulfill, even though all the components of the kit item are available, could be due to the way NetSuite handles kit items. In NetSuite, kit/package item types don't have quantities available/on hand. They are not physical items, but rather a collection of other items. Therefore, even if all the components of the kit are available, the kit item itself may not be available for fulfillment if it's not set up correctly. One possible issue could be with the "DISPLAY COMPONENTS ON TRANSACTIONS" checkbox on your kit item. If this checkbox is not checked, NetSuite may not list out the components and therefore won't throw an error that one is out of stock, even if all the components are available. Another possible issue could be related to the quantities on hand and quantities available. The quantity on hand is not the same as the quantity available. If there is another transaction that's open and consuming the stock, or if there is a component that is backordered, it could affect the availability of the kit item. To troubleshoot this issue, you could check the transactions for the components that are part of the kit item, and also look at the reallocate items screen. This might shed some light on why the kit item is not available for fulfillment. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
02/10/2025, 2:45 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.856571376
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.852201581
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.852180719
Celigo AI
02/10/2025, 2:45 AM