how does an administrator reset their two-factor authentication

AI generated answer (using internal Slack threads):

As an administrator, you can reset the two-factor authentication (2FA) settings for a user. After resetting, the user can set up another phone or landline to accept a call for 2FA. Here are the steps to reset 2FA: 1. Navigate to the user's record. 2. Go to the Access tab. 3. In the Two-Factor Authentication section, click on 'Reset Two-Factor Authentication'. 4. Click Save. After these steps, the user will be prompted to set up 2FA again during their next login. Please note that NetSuite is deprecating SMS authentication for 2FA. Users can switch from SMS to the authenticator app. They can reset their own 2FA settings from the settings portlet on their dashboard. For more information, you can refer to the NetSuite Help Center:

<https://system.na2.netsuite.com/app/help/helpcenter.nl?topic=TRAN_ADMINRESETPHONE>

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******