looking for some sort of change log for NS workflows whenever a change is made. We have a ticketing system and It is very difficult to understand exactly what has been changed and relate it back to the specific ticket. Ideally would be great to add a note section to each workflow action and enter the ticket number and date. I don’t see a way this is possible natively the note column on the workflow history is inline and looks to be filled automatically I don’t see an option to add sticky notes. The description is the only option I see at each stage which I do not want to use. That should be for descriptions only

AI generated answer (using internal Slack threads):

Based on the conversations, it seems that there isn't a native way in NetSuite to add a note section to each workflow action or to have a detailed change log for workflows. The 'Notes' field in the 'Workflow History' sublist on a record's system information subtab logs notes on certain actions, typically things done manually to the workflow instance execution. However, you can view the history of a workflow's actions in the 'System Notes' tab or by doing a Saved Search of system wide workflow statuses. You can also do a Search of System Notes with Record Type set to 'Workflow' to get the time/date of revisions and by whom, but it doesn't show the context of the change or which state was affected. Unfortunately, it seems that these options do not provide the level of detail you are looking for, such as the specific changes made to a state in a workflow or the ability to relate changes back to a specific ticket. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******