AK47
02/05/2025, 5:01 PMCeligo AI
02/05/2025, 5:01 PMAI generated answer (using internal Slack threads):Based on the conversations, there could be several reasons why you're encountering an error when importing a journal entry via CSV and the system is indicating that the transaction is out of balance, even though your debit and credit amounts add up to 0 in Excel: 1. Rounding Issues: If there are additional decimals in your amounts, the system might be rounding them off and causing an imbalance. Even if Excel shows them as 2 digits, your amounts might actually have more than 2 decimal places. The CSV importer can "see" that and takes it into account when doing its balance checks. You can try rounding to two decimal places on each number in Excel, then copy and paste the values with the rounded numbers. 2. Blank Rows: Make sure to delete (not just clear) all blank rows in your load file after your last line of data. These could be causing issues with the import. 3. Tax Code: If you're using a tax code, the system might be rounding the amount randomly, causing an imbalance. This could be especially true if the tax code varies with other segments. 4. Additional Columns: If you have additional columns on the sheet outside of Account, Subsidiary, Debit, Credit, these could be causing the issue. Try removing these additional columns and see if the import is successful. 5. External ID: Make sure you're not using the same external id for all the lines. Remember to double-check your CSV file for any of these potential issues before attempting the import again. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
02/05/2025, 5:01 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.873264313
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.854512215
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.845973432
Celigo AI
02/05/2025, 5:01 PM