how to search for inactive customers in the global search

AI generated answer (using internal Slack threads):

To search for inactive customers in the global search, you need to ensure that the 'SEARCHINACTIVES' preference is set in your NetSuite account. This can be found under the 'Analytics' section of your preferences. Once this preference is set, you can simply use the global search bar at the top of your NetSuite account to search for inactive customers. Just type in the name or ID of the customer you are looking for, and if they are inactive, they should still appear in the search results. Remember, this will only work if the 'SEARCHINACTIVES' preference is enabled. If it is not, you will not be able to find inactive customers using the global search. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******