create an import template for the address book on a customer record

AI generated answer (using internal Slack threads):

To create an import template for the address book on a customer record, you would need to follow these steps: 1. Navigate to Setup > Import/Export > Import CSV Records. 2. Select the record type as 'Customers'. 3. Click on 'Download CSV Template' to download a CSV template for the customer record. 4. Open the downloaded CSV file and you will see a list of all the fields that can be imported for a customer record. 5. The address fields are typically named as 'Shipping Address 1', 'Shipping Address 2', 'Shipping City', 'Shipping State', 'Shipping Zip', 'Shipping Country', etc. Similarly, for billing address, the fields would be 'Billing Address 1', 'Billing Address 2', etc. 6. Fill in the necessary details in the CSV file. 7. Save the CSV file and then upload it back to NetSuite using the 'Import CSV Records' function. Please note that if you are updating an existing address, you need to map the address ID since address is a separate record. If the ID for the address record is not mapped, then updates won't work. Also, if you are importing multiple addresses for a single customer, you need to ensure that each address has a unique 'Address Label'. This label is used by NetSuite to distinguish between different addresses for the same customer. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******