How to cancel a payment batch

AI generated answer (using internal Slack threads):

To cancel a payment batch in NetSuite, you need to delete the payment record and then rerun the payment file administration for that batch. The payment will be removed from the batch and the generated text file. Here are the steps: 1. Navigate to the payment record that you want to remove from the batch. 2. Delete the payment record. 3. Rerun the payment file administration for the batch that included the deleted payment. Please note that this action cannot be undone, so make sure you are deleting the correct payment record. Also, if the payment file is stuck in the EFT queue with the status 'Processing Payments' or 'Queued', you may need to edit and cancel it. Then, you can do the next payment run in two halves until you can identify the issue. It could be due to a vendor setup or missing data. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******

I cannot delete it

Thank you for your feedback