can I close the entire order when one of items has been fulfilled already?

AI generated answer (using internal Slack threads):

Based on the conversations, it appears that you can close the entire order even if one of the items has been fulfilled already. However, it's important to note that closing a sales order in NetSuite can have implications on billing and inventory tracking. If you close a sales order line that has been partially fulfilled, the unfulfilled quantity cannot be billed or fulfilled in the future. This is because closing a line in NetSuite means that you are effectively cancelling the unfulfilled quantity. If you want to close a sales order after partial fulfillment, one recommended approach is to adjust the quantity on the sales order line to match the quantity that has been shipped. This way, the line is considered closed, but you still have a record of what was initially ordered, what was shipped, and what was cancelled. Another approach is to use a custom script to add a 'Close Lines' button on the sales order. This script could also add a custom column for 'Cancelled Quantity'. When 'Close Lines' is clicked, the unfulfilled quantity would be moved to the 'Cancelled Quantity' column, and the quantity on the sales order line would be adjusted to match the quantity shipped. However, it's important to consider your specific business needs and processes before deciding on the best approach. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******