This site was built to compliment the existing NetSuite Professionals Slack Community by adding a means for members to easily find answers to common questions and to create a searchable database of those questions and answers.

NetSuite Professionals

Anyone having issues with customers/vendors replying to emails sent from NetSuite but the email goes … nowhere?

i.e. the reply doesn’t reach recipient, doesn’t show on record.

Yes. Probably already know this but check your dmarc setup etc. Alternatively create a function to send the emails using a more reliable email provider.