Hagar Ahmed
01/28/2025, 9:52 AMCeligo AI
01/28/2025, 9:52 AMAI generated answer (using internal Slack threads):The credit limit exceeding pop-up shows only on fulfillment and not on sales order because the credit limit is typically enforced at the point of fulfillment or invoicing, not when the sales order is entered. This is because the actual financial impact or liability is realized when the order is fulfilled or invoiced, not when it is just entered. In NetSuite, you have the option to allow sales orders to be created regardless of the credit limit. This can be done by turning off the 'customer credit limit includes orders' setting. However, it's important to note that the system will still enforce the credit limit if the sales order has a payment term selected. This is because the system assumes that the order could be a cash sale, and therefore triggers the credit hold calculations. If you want to bypass the credit limit check at the sales order stage, you could potentially keep the sales order as 'Pending Approval' so that it doesn't count towards the credit limit. Then, when it gets close to the time to fulfill the order, you would have to change the order status to 'Pending Fulfillment'. At this point, the system will enforce the credit limit. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
01/28/2025, 9:52 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.826411784
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.81258142
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.801713049
Celigo AI
01/28/2025, 9:52 AM