is there a way to see when a customer address reco...
# ask-stanley-ai
s
is there a way to see when a customer address record 'default billing' or 'default shipping' changed?
c
AI generated answer (using internal Slack threads):
Based on the conversations, it seems that there isn't a direct way to monitor when a customer's 'default billing' or 'default shipping' address changes in NetSuite. However, there are a few workarounds that you can consider: 1. Saved Search: You can create a saved search on the customer record and display billing or shipping address info in the results. In the Email tab, check
SEND EMAIL ALERTS WHEN RECORDS ARE CREATED/UPDATED
, then in the Updated Fields sub-tab, specify billing or shipping info fields that you want updates for. Add recipients and save. This way, you will receive an email alert whenever there is a change in the specified fields. Note that this method will also pick up "Unset" changes. 2. Client Script: Another approach is to keep track of the current customer's addresses in a client script. You can infer that a new address was chosen if the billing or shipping address field has an id that is not in the list of current customer's addresses. 3. Custom or New Address: When creating a sales order, you can use the 'Custom' or 'New' option in the 'Ship To' field to specify a one-time shipping address that doesn't get added to the customer record. This way, the default shipping address on the customer record doesn't get changed. However, note that the custom address is not stored and needs to be re-entered for each new order. Remember, these are workarounds and may not cover all scenarios or meet all requirements. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.858789504
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.850217819
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.846692383
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