Hi Team, I have an old Item Fulfillment record dat...
# general
r
Hi Team, I have an old Item Fulfillment record dated between October and December of last year. Unfortunately, since the year has changed, I can no longer edit the record. The item was not marked as fulfilled due to a system error, even though it has already been dispatched. Is there any way to update the record to reflect the correct status as “Fulfilled (In Transit)“? Thank you for your assistance!
Reposting this. Can anyone support?
b
I think b/c it's GL impacting, that period is closed so it will not let you. You would have to re-open the period but i would test in SBX first. Also would prob do this after hours so no one accidently re-opens or messes with any orders in the old period. You have to be an Admin to perform all this