New modules aren't refreshed to sandbox but available in production

AI generated answer (using internal Slack threads):

When a new module is purchased, it is typically added to the production account and may not immediately appear in the sandbox account. This is because the sandbox is a separate environment that is refreshed from the production environment at specific intervals or upon request. If the new module is a bundle, you can make a provisioning request by account explicitly. If it's not a bundle, and is part of your product code you've purchased from NetSuite, it will show up on production as soon as 1 day. The module may not be enabled; but its presence could alter e.g. PDF forms if you're using a basic template. When you refresh a sandbox, it will overwrite anything with production data. If a bundle is already installed in production, it will also be copied to the sandbox after the refresh. This means that if the new module is part of a bundle that is installed in the production environment, it will be available in the sandbox after the next refresh. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******