why would unapproved billable time appear on an invoice?

AI generated answer (using internal Slack threads):

Unapproved billable time may appear on an invoice due to a few reasons: 1. Incorrect Time Entry Record: If the Time Entry record was incorrectly marked as billable, it could lead to unapproved billable time appearing on an invoice. This could happen if the time was accidentally marked as billable, or if there was a misunderstanding about whether the time should be billable or not. 2. Overwriting Amounts on Billable Time Sublist: Sometimes, people in accounting may overwrite the amount on the billable time sublist with a zero. This does not update the time records, which can lead to inaccurate reports and saved searches, and unapproved billable time appearing on an invoice. 3. Custom Workflow Issues: If you have a custom workflow for Vendor Bills, and the workflow is not set up correctly, it could lead to unapproved billable time appearing on an invoice. For example, if the workflow does not correctly set the next approver, or if the approval routing preference for Vendor Bills is turned off, it could lead to unapproved Vendor Bills appearing on an invoice. To prevent unapproved billable time from appearing on an invoice, it's important to ensure that Time Entry records are correctly marked as billable or non-billable, that amounts on the billable time sublist are not overwritten with a zero, and that custom workflows for Vendor Bills are set up correctly. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******