why are many netsuite users suddenly locked out of their account?

AI generated answer (using internal Slack threads):

Based on the provided Slack threads, there could be several reasons why many NetSuite users are suddenly locked out of their accounts: 1. Unexpected logouts: Some users reported being logged out of NetSuite while performing ordinary functions. This issue was not tied to any specific user roles or network problems, and it occurred at multiple company locations. The cause of this issue was not identified in the conversations. 2. Role unavailability: Some users were unable to log in to NetSuite because all their roles were reported as unavailable. This issue was not related to Single Sign-On (SSO) or a sandbox environment, and it was not resolved by clearing the local page cache. The problem was eventually traced back to an issue with the account payment. 3. Password reset issues: A user with access to multiple NetSuite accounts was locked out and unable to reset their password. The admin was also unable to manually reset the password or use the user access reset. The issue was attributed to a restriction that requires the admin to have access to all the same environments as the user. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******