Half of my company still can't login today.
# performance
c
Half of my company still can't login today.
t
Any errors?
n
We started seeing the issue this morning. Also seems to only be some of the users. As NS recommends Forgot Password link is working to reset password for at least some users. I have had a user who said they know their security question answers were correct and still couldnt reset password. I needed to set a temp password up for them and they were then able to get in.
🙌 1
c
We've been experiencing this for just short of 24 hours. The password reset seems to work for most but not all.
p
You can login using the system.NetSuite (via the NetSuite page). Seems like account id links are broken
c
We've had 0 luck with that one for some reason.
🫠 1
p
FWIW, U1 defect here so hopefully fixed somewhat soon
fingers crossed 1
Now that link isn’t work either…. Oh boy
n
Integrations just started throwing errors
😬 2
t
It’s national password reset day.
🤣 2
p
using forgot password is giving a you have not set up your security questions. resetting that as admin is not helping as the user keeps getting that message.
n
@pen one Is the user getting that message even if you manually set the password?
p
no. just saw your post and am trying that now.
@Nina Leon - that worked, Thanks!
👍 1