How to create a credit memo for a charged based project?

AI generated answer (using internal Slack threads):

To create a credit memo for a charged based project, you would follow the standard NetSuite process for creating a credit memo. Here are the steps: 1. Navigate to the Transactions > Sales > Create Credit Memos. 2. In the Customer field, select the customer associated with the project. 3. In the Items section, add the items that you want to credit. These should be the same items that were on the original invoice. 4. Enter the quantity and rate for each item. The amount for each item is calculated automatically. 5. Click Save. Please note that in NetSuite, payments are accepted at the customer level, not at the project level. This means that even if you select the job, it will only show up in the customer entity record when accepting payment. If you need to remove A/R invoices for a cancelled project, a credit memo is a good option. If the period isn't closed you could delete them but if it is closed then a credit memo is a good option. If you have a credit memo that had tax charged incorrectly that is in a closed period, you can use the 'allow non GL change' on the period. Then you can unapply your credit memo to your invoice and create a journal to avoid this CM. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******