We are trying to print a “customer refund” check, ...
# generalc
Cory Weiner
09/20/2022, 5:20 PMWe are trying to print a “customer refund” check, however the name field is blank. I’m editing the template which references the “Entity” field but that doesn’t seem to do anything. I’ve tried ${check.entity} and ${check.entity.altname} and both are blank on the final output
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Tristan Day
09/20/2022, 6:38 PMtry {record.entity}
Tristan Day
09/20/2022, 6:38 PMand record.entity.name
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Cory Weiner
09/20/2022, 6:41 PMOurs references “check” instead of “record”. Referencing record won’t even let me save it.
I did try check.entity and check.entity.name and those still result in a blank space where name should be.
Cory Weiner
09/20/2022, 6:41 PMThe template we are using is “US Voucher Check PDF/HTML Template”
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Tristan Day
09/20/2022, 6:42 PMrecord.check.entity
Tristan Day
09/20/2022, 6:43 PMor transaction.entity
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Cory Weiner
09/20/2022, 6:43 PMThe following has evaluated to null or missing:
==> transaction [in template “template” at line 48, column 15]
Cory Weiner
09/20/2022, 6:43 PMGet the same thing for “record”
Cory Weiner
09/20/2022, 6:44 PMthe default template referenced the “check” variable so I think that is what is available to the pdf
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Tristan Day
09/20/2022, 6:44 PMcheck.entity.name? (you said altname, did you try name also?)
Tristan Day
09/20/2022, 6:44 PMsounds broken tbh
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Cory Weiner
09/20/2022, 6:44 PMAll the green references word
Cory Weiner
09/20/2022, 6:45 PMAnd yeah I tried name also
Cory Weiner
09/20/2022, 6:45 PMWish there was a way to tell it to use a different template
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Tristan Day
09/20/2022, 6:46 PMcan you not tell it to do that via the form?
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Cory Weiner
09/20/2022, 6:47 PMDon’t see that option on the “Customer Refund” form
Cory Weiner
09/20/2022, 6:50 PMOpened a ticket with Oracle, so we will see
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