Can we customize reset password template
# ask-stanley-ai
m
Can we customize reset password template
c
AI generated answer (using internal Slack threads):
Based on the conversations, it appears that the template for the password reset email can be found in Setup > Company > System Email Templates. However, it's not clear if you can customize this template to a great extent. For password recovery, it's not recommended to handle this through SuiteScript and email due to security reasons. Instead, you can update the employee's password on the employee record and then email them the new information. However, it's important to note that NetSuite specifically advises against emailing this information. For customers, the process is similar. You can change their password, or remove their access and then give it back. However, if you're dealing with SuiteCommerce Advanced (SCA), the process might be different and it's recommended to ask in the SuiteCommerce channel for more specific advice. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.844505608
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.813445032
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.813390791
Please provide your feedback on this answer.