Celigo or Boomi ?
# general
s
Celigo or Boomi ?
c
Celigo is much easier to use.
n
Workato 😄
s
Celigo
a
Might depend on what you're integrating exactly. If it's one of the out of the box things Celigo has flows for, then definitely Celigo. If it's something custom...flip a coin.
s
Good to know. Thanks
Something I find really strange in our environment, we have a process to create the Invoices. For some reason, we are using Celigo. Celigo run every 15 minutes, call an internal script that generated a soap and call the web service. Personally I think it should be in Netsuite and Celigo has nothing to do with it. Maybe I'm wrong
c
It’s not clear what’s happening?
Celigo calls a script that creates a SOAP request to an external service?
s
not to an external service The Netsuite Webservice creating Invoices I really don't know why Celigo is involve
c
From your description, I can’t tell why you’re using celigo for that either
s
Good. Me neither. The only thing i guess is "job security". Celigo should not have to be involved. It's not Celigo fault but the team using Celigo
a
Yeah, that sounds like a simple Netsuite Workflow
r
Hi Simon. I am with Celigo. Have you been in touch with us directly? Is there anything we can do to help out on our end? We might be able to provide more information on how the platform is being used. You can reach out to me directly at rico@celigo.com if that helps.
s
When you inherit hundreds of errors, you kinda just wish it was neither. Just because you can, doesn't mean you should.
n
@Simon Your process to create the invoices should be internal in NetSuite. It can be done via scheduled/map reduce script OR user event depending upon your scenario.
👍 1
m
@Simon If you're invoicing orders from Shopify or another ecom platform, its probably because of taxes. Assuming you're overwriting NS tax calc with what was calculated on the ecom site, if you invoice in NS, Netsuite will try to recalculate the tax using is engine. This may result in discrepancies or rounding errors. Pushing the invoicing back thru Celigo, they have accounted for this so they can ensure the invoices matches the sales order.
c
He didn't say any data was coming from Shopify. From his description, it's pretty hard to know what's happening.
m
He questioned why Celigo would be doing invoicing rather than NS. Since he wasn't specific and others were replying that it doesn't make sense, thought I'd point out a well known scenario where it was important to use Celigo in that way.
s
My question was more like "why using Celigo to create Netsuite Invoices" ? Personally it makes no sense. Having said that, no taxes are calculated Thanks for this group and all of you. it helped me a lot
c
Still not enough detail on what Celigo is being used for 😄
Typically, it would pull data out of [something], transform the data, then create the invoice in NetSuite.
Which is a legitimate use case
a
@Simon just look at the flow. If there is no separate lookup or anything and it's simply transforming a sales order into an invoice, then it should be done in Netsuite and not Celigo. If you see something like what @Craig is mentioning, then there was a reason for using Celigo
m
@Simon Is this process in relation to Shopify by chance? The Celigo Shopify integration app has a flow built into it for invoicing sales orders that were created in NetSuite from Shopify. I'm assuming it was built that way to be a one stop shop of the Celigo app handling all of the Shopify related order to cash flows.
s
No, not Shopify. Straight Netsuite
c
Just screenshot the flow here.