when mark ship on item fulfillment i get unexepted...
# ask-stanley-ai
u
when mark ship on item fulfillment i get unexepted error - how can I say which script couse it?
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AI generated answer (using internal Slack threads):
Based on the conversations, it seems like the unexpected error you're encountering when marking ship on item fulfillment could be due to a variety of reasons. Here are some steps you can take to identify the script causing the issue: 1. Disable all scripts and workflows: Temporarily disable all scripts and workflows deployed to the item fulfillment record. If the error persists, it might not be due to your scripts or workflows. 2. Re-enable scripts and workflows one by one: If the error disappears after disabling all scripts and workflows, you can identify the culprit by re-enabling them one at a time. The error should reappear when you enable the script or workflow causing it. 3. Check for specific conditions: If the error only appears under specific conditions (e.g., when selecting a certain shipping method), it could be due to a misconfiguration or issue with that specific feature. For example, one user found that the error only appeared when selecting UPS as the shipping method, and it was due to an issue with their UPS setup in NetSuite. 4. Check for errors on record save: If you're seeing errors on record save, it could be due to the account not being set up correctly, especially if the account is new. Remember, these are just potential solutions based on previous conversations. The actual cause of your issue could be different, so you might need to investigate further or try different approaches. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.851456
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.834024668
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.830800056
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