Payment methods are not showing on SCA
# ask-stanley-ai
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Payment methods are not showing on SCA
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AI generated answer (using internal Slack threads):
****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** If payment methods are not showing on SuiteCommerce Advanced (SCA), there could be several reasons for this. One possible reason could be related to the configuration of your Payment Processing Profiles. If the Use strict rules for the selection of Payment Processing Profiles accounting preference is not enabled before upgrading to the NetSuite 2020.2 release, the preference will be automatically enabled on your account. Then, any incorrectly configured Payment Processing Profiles will no longer be offered in contexts for which they are not configured. Consequently, you will not be able to accept payments in such contexts. Another possible reason could be related to the visibility of the "Payment Method" field on your transaction form. Make sure that the field is applied to customer payments and that it is shown on each individual form. You can use the "Apply to Forms" button to check on the form part. If the field is not showing up even though it is properly configured, it could be a bug in NetSuite. If the issue is related to customers not being able to view their previous orders online, it could be because the orders were placed in the backend and not on the website. These orders do not show up as standard in SCA. Please note that these are potential reasons based on the information provided in the Slack threads. The actual cause of the issue could be different based on your specific configuration and setup.
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.805114508
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.798287511
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.796731055
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