I encountered an issue with Extension Manager, whe...
# suitecommerce
b
I encountered an issue with Extension Manager, when trying to create a new activation I get an "SSS_USAGE_LIMIT_EXCEEDED Details: Script Execution Usage Limit Exceeded", error in console when attempting to load the list of domains. I removed touchpoints from some unused test domains to solve this issue for now, but imagine I may run into it again. Could this limit be tied to the number of secure domain slots our account has or would that be unrelated? It seemed to trigger at around 48 domains. Related, is there a way to delete an Activation record in Extension Manager? I can uncheck all of the extensions, but can't remove the record altogether. Is deleting the related domain record the only way to achieve this?
s
I have not heard of this being a particular issue before but then I've not heard of someone attempting to do it with 48 domains before. If it does keep coming up, could you raise a case and let me know? I am very curious if this is some sort of limitation. And yes, you can manually delete activation records. They are a custom record just like any other.
b
Thank you. I was able to delete some unnecessary activation records. I will keep you updated if I encounter the issue again and with the related case #.
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@Steve Goldberg I was able to reliably reproduce the issue. It occurs when there are 47 domains in the list or more. This is not tied to secure domain slots as our limit is well above that. I have created a Support Case #6145103
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s
Hmm. They've attached your case to an old enhancement request which basically says "raise the SuiteScript usage limits" which is only indirectly the problem here. I've asked the PM responsible if we can investigate and see if there's a way to rewrite the script so that it doesn't reach the limits.
b
Thank you. I have also replied to the case.
It seems a possible workaround is to access the URL for a domain directly, and avoid the script timeout when loading the list of domains: https://*<Account_ID>*.app.netsuite.com/app/site/hosting/scriptlet.nl?script=*<customscript_ns_sc_ext_mech_services_ID>*&deploy=1&compid=*<Account_ID>*&domain_id=*<domainname_example_www.mywebsite.com>*&service_name=STEP_2&website_id=*<website_record_id>*&whence=
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s
Yes, that would make sense. I spent a little bit of time looking at the script and I think that it is not as well optimised as it should be. The team have decided that it is indeed a separate issue than the one it was initially attached to, particularly as this problem came up before with a smaller number of domains and it was 'fixed' then.
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