How can I get rid of the lockout timer after a use...
# ask-stanley-ai
t
How can I get rid of the lockout timer after a user puts in the wrong password 5 times?
c
AI generated answer (using internal Slack threads):
In NetSuite, if a user gets locked out due to multiple incorrect password attempts, an admin can reset their password to override the lockout. Here are the steps to do so: 1. Go to the locked-out user's employee record in NetSuite and click edit. 2. Navigate to the access tab. 3. Check the 'Send Notification Email' box, 'Manually Assign or Change Password', and 'Require Password Change on Next Login' boxes. 4. In the password fields, create a temporary password for them. 5. When you hit save, it will send an email to the user for them to login. Give them the temporary password you created. After they login, they will be prompted to reset their password. Additionally, you can use the User Access Reset Tool in NetSuite. You can find this by navigating to Setup -> Users/Roles -> User Access Reset Tool. Remember to advise users to set up their security questions. This way, they should be able to get logged in if they forget their password without getting an Admin involved. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.824147
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.788842499
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.787955523
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