Susie Barnard
01/07/2025, 4:16 PMCeligo AI
01/07/2025, 4:16 PMAI generated answer (using internal Slack threads):****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** To resolve the error: "revenue arrangements containing elements with effective end dates set by change orders cannot be edited", you would need to follow these steps: 1. If the revenue has already been posted and the books for the month are not yet closed, you can reject the Journal Entry (JE) with the revenue posting. 2. Edit the Revenue Arrangement (RA) and save it. 3. Reallocate the RA. 4. Re-run the revenue posting process. If you need to update the dates or other data, you should update both the source transaction and the RA manually. Then rerun the RA/plans, which should re-allocate the revenue. After that, book the second revenue journal. Don't forget to run the reclass journal. If the books are not closed, you can delete the existing JE, update the source transaction and RA, update revenue plans, and then re-run the JE creation process. This is a cleaner approach. If you need to change the Recognition Account in a revenue element, you would need to delete the revenue arrangement, update the rev rec rule on the item record (which is tied to your Sales Order), and then regenerate the revenue arrangement/elements. This is only possible if the Revenue Plan has not yet posted any rev rec JEs. If that has happened, your only option is to post reclass entries. If the item was set up with the wrong GL account number, you would need to void out the original sales order and enter it back in for this to be correct. If you delete the Revenue Arrangement associated with the Sales Order, it will take the new item configuration. If the revenue arrangement/Plan has already been processed, you won't be able to delete it without deleting the JE. At that point, if you want this to be clean and it's only one transaction, it would make sense to fully bill and credit the original SO (creating a revenue stream that will REVERSE the incorrect order along the same time-span/schedule) and then create a new SO to post correctly.
Celigo AI
01/07/2025, 4:16 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.837678432
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835837185
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.833234608
Celigo AI
01/07/2025, 4:17 PMCeligo AI
01/07/2025, 4:17 PMSusie Barnard
01/07/2025, 4:18 PM