Fellow developer here, Received a report of the "O...
# general
k
Fellow developer here, Received a report of the "Order Items" screen is not loading. It times out after a decent wait. This is the built in feature to generate purchase orders. Transactions > Inventory > Order Items. Upon investigation, the root cause is a combination of the form preloading the data using the filters, and the amount of matching criteria (items). The Netsuite instance has several million active item records. Understanding the amount of items in the account is quite high, only a small percentage of the items meet the requirements for this form. The form does not appear to have any kind of customization capability, even as simple as system configuration. I see the following options 1. Find some way to either not load the data initially or allow the user to make filtering criteria, default filters, etc. It seems the previous selections are remembered and stored within the Netsuite platform versus the session in the browser or cookie value. 2. Ask the business to analyze and modify their data to reduce the amount of data the form uses. My opinion is this should be an easy issue to solve but due the the limited functionality there appears to be no easy solution. Has any had this problem before?