why is cumulative translation adjustment showing as 0 in a customer trial balance, but on the netsuite standard trial balance, this account has a value ?

AI generated answer (using internal Slack threads):

The Cumulative Translation Adjustment (CTA) account is used to record the impact of translating a balance sheet to the reporting currency. It is a part of the comprehensive income of a company and is not meant to be settled. The discrepancy you're seeing between the customer trial balance and the NetSuite standard trial balance could be due to a few reasons: 1. Different Exchange Rates: The exchange rates used in the customer trial balance and the standard trial balance might be different. The customer trial balance might be using the spot rates while the standard trial balance might be using the consolidated rates. 2. Manual Entries: There might be manual entries in the Elimination book that are affecting the balance of the CTA account. These entries might be forcing the balance and causing the discrepancy. 3. Duplicate Entries: There might be duplicate entries due to Period Adjustment Closing. These entries might be causing the balance of the CTA account to be inflated. 4. Unassigned Transactions: There might be transactions that are not assigned to any customer. These transactions would show up in the standard trial balance but not in the customer trial balance. To resolve this issue, you should check the exchange rates used in the customer trial balance and the standard trial balance. You should also investigate the Elimination book for any manual entries and the Period Adjustment Closing for any duplicate entries. Lastly, you should check for any transactions that are not assigned to any customer. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******