i voided a payment but posted to the incorrect per...
# ask-stanley-ai
m
i voided a payment but posted to the incorrect period. How can i fix this? Can i delete the void?
c
AI generated answer (using internal Slack threads):
In NetSuite, once a payment has been voided and posted to a period, you cannot directly change the posting period of the voided transaction. However, there are a couple of ways to address this issue: 1. Delete and Recreate: You can delete the voided bill payment. When you delete the bill payment, the voiding journal entry will also be deleted. Then, you can recreate the same bill payment (don't forget to update the numbering of your bill payment). After that, you can void the bill again and select the correct posting period for the new voiding journal entry. 2. Create a Manual Journal Entry: If the above method is not feasible, you can create a manual journal entry to reverse the impact of the voided transaction in the incorrect period. Then, create another journal entry in the correct period to reflect the voided transaction. This method should be used with caution as it can complicate your books if not done correctly. Please note that you cannot change the posting period of a voided transaction if the period is closed. If you need to void a transaction in a closed period, you will need to create a journal entry against the vendor and match it against the bill payment. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.861544967
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.839791596
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.837702036
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